Brit Pop Pack

Effective Date: 1/2024
**Overview:**
This policy outlines Real Grooves approach to returns for digital products. Digital products include but are not limited to software, downloadable content, digital subscriptions, and other electronically delivered goods.

**Policy:**
1. **No Returns or Refunds:**
- Real Grooves does not accept returns or provide refunds for digital products once they have been purchased and downloaded or accessed.
- This policy applies to all digital products, including software licenses, digital downloads, and subscriptions.

2. **Quality Assurance:**
- We strive to provide accurate and detailed information about our digital products to help customers make informed purchasing decisions.
- Customers are encouraged to review product descriptions, system requirements, and other relevant information before completing a purchase.

3. **Exchanges for Defective Products:**
- In the rare event that a digital product is defective or does not perform as described, Real Grooves will investigate the issue promptly, as we have in the past for our customers.
- If a defect is confirmed, Real Grooves may, at its discretion, provide a replacement digital product or implement a different solution to address the issue.

4. **Contact and Support:**
- Customers experiencing issues with digital products are encouraged to contact Real Grooves customer support team for assistance.
- Support inquiries related to digital products will be handled in accordance with Real Grooves standard support procedures.

5. **License Transfers:**
- Customers should be aware of any licensing agreements or terms associated with digital products, as these may affect the transferability of licenses.

**Policy Updates:**
Real Grooves reserves the right to update or modify this policy at any time without prior notice. Customers are encouraged to review this policy periodically for any changes.

By making a purchase of a digital product from Real Grooves, the customer acknowledges and agrees to abide by the terms of this No Returns on Digital Products Policy.

For questions or concerns regarding this policy, please contact Real Grooves customer support.

Thank you for your understanding.

Real Grooves US
drewgoldentertainmentinc@gmail.com
https://realgrooves.gumroad.com/